Training

Staff Matters specialises in the development and delivery of a range of training programs aimed at enhancing the skill set of your employees. Training may be conducted in a group session or on a one-on-one basis.

Our training programs cater to both management and general staff and may include some of the following topics:

• Delegation skills
• Motivation skills
• Mentoring/Coaching
• Team Building
• Influencing Skills
• Communication Skills
• Handling Difficult clients
• Work/Life Balance
• Conflict Resolution
• Forward planning/Goal setting
• Assertiveness
• Goal Setting
• Interviewing Techniques
• Communication Skills
• Time Management
• Stress Management
• Health
• Managing Staff Conflict